When a message is passed across a long chain of mailtrails or chats, the message gets diluted or often misinterpreted at the end of the line.
We used to play this game during our childhood. Remember Chinese Whisper? Well it’s the same thing, but more like miscommunication amongst grown ups.
Yes, communication is not just a key but the master-key And alhough everyone is not born a communicator, but how do you become a good one?
So, here we are with some tips on how to improve your communication skills!
Top 10 ways to improve Communication skills-
1. Listen, listen, and listen…
First and foremost, you must listen well to be a good communicator. Communication gaps happen between two people when one doesn’t listen properly. Yeah, this mostly happens when you zoned out, especially during a meeting; we all know meetings are boring, but sometimes zoning out can go another way!
So, pay attention and grab important details of the communication, and you improve on how to communicate back well!
2. Be to the Point
No need to blabber for long, keep it short and to the point. Because the person you are talking to may lose interest and s/he can zone out… So, try to keep your communication concise without compromising the importance of it.
This is applicable for both verbal and written communication. Be sure to proofread written communications, and focus on saying only the most pertinent things during verbal communications.
3. Who are you talking to matters
You need to be sure that you know your listener well and have to gauge what type of communication they are going to understand. Like, if you are talking to a colleague or a senior, obviously you can’t use informal language. And, if you are using acronyms, it doesn’t mean that the other person is going to understand, so know your audience!
4. Use Assertive and Active Voice
Communicating assertively and actively should be a part of your communication style. This form of language instantly grabs the attention of the listener or reader. Your every word will resonate with them, and the right message will be conveyed.
5. Your Body Language Matters
Your body language says a lot about you than your words. Make sure your body language is positive during a video conference call or face-to-face meeting. The other person becomes aware of this subconsciously, and their body language changes as a result.
6. Proofread, proofread, and proofread…
Before pressing that “send” button double-check what you have written and make sure that your words are communicating the intended message.
7. Write things down
Your memory can let you down! Think about those million times when your brain just suddenly decides to forget everything you heard from the other person. So, take notes when you are talking to another person or; you are in a meeting. No wonder Minutes-of-the-meetings are industry standards and expected after an official discussion happens.
8. Watch your tones
Your tone of speaking can lead to miscommunication and misunderstanding! Yes, these two heavy words are heavy enough to ruin things for you. So, watch your tone while talking to someone, don’t be too loud, don’t be too soft, and don’t be rude or condescending. Always communicate politely and respectfully with everyone.
9. Mindset is Important
Having a right mindset is important before you communicate. A range of emotions like frustration, sadness, and anger, can interfere with what you wish to communicate. Just make sure you are positive or in neutral mindset.
10. Speak Directly
Directly communicate with the person you intend to. Do not get into the communication channel that most organizations have, with many needless people passing on the messages. Or you can visit your childhood days and take an example from Chinese Whisper, and here it won’t be a game and can lead to something serious.
So, just walk up to that person or pick up your phone and give them a call and communicate directly.
With strong communication skills, you can master the art of having a difficult conversation, where you can make your ideas heard, negotiate your salary increase or promotion skillfully and leave a lasting impression on everyone you meet.